Covid-19: Our Response

With COVID-19 (Coronavirus) in the news and spreading, there are undoubtedly questions about the precautions Catalyst Counseling is taking in regards to maintaining continuity and safety during times of uncertainty.

The health and safety of our clients and staff is our top priority. We are committed to making sure that we are continually updating our preparedness measures and planning regarding health risks associated with the Coronavirus (COVID-19).

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We are committed to being available to both new and current clients. We know that current events might heighten feelings of anxiety. Because of the privilege and ease of video technology, we anticipate minimal disruption in your care, whether you are a brand new client or have been working with us for a while.

At this time, Catalyst Counseling will be completely converting to video sessions.

Our objective in switching to video is to keep our community safe.

• We realize that current events might trigger feelings of anxiety. We are committed to supporting your mental health and maintaining continuity of care. Luckily, technology allows us to easily switch to sessions via video or telephone. All of our clinicians are trained in video counseling skills, and our HIPAA compliant video platform can be easily accessed via a smartphone or laptop.
• Most commercial health insurance will cover video therapy, and Congress recently passed a bill that would allow Medicare clients to have video therapy coverage from their homes for the duration of the crisis. For insurances that don’t cover video, we will work with clients who need a sliding scale. Telephone sessions are another option, although telephone sessions are not covered by insurance.
• If either you or your clinician is impacted by school closures, we will work with you to find another time to meet.

Together we can best support our community towards healing and growth.

All the best,

Katherine Walter LICSW

Clinical Director, Catalyst Counseling

Comments or Questions

Please send all comments or questions regarding preparedness measures and planning directly to our clinical director, Katherine Walter, katherine@catalystcounseling.net

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